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Knowledge base
Announcements & FAQ
Resources
6
Products Download page
Product Documentation
Legacy Product Documentation
Example code site
Error Log File Location
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Announcements
1
Welcome to the new ActivePDF Support Portal
Notifications
2
Apache Log4J compromise (CVE-2021-44228)
Vulnerability Report ZDI-16-354, CVE-2018-7264
Customer Service
Licensing
17
Active PDF - Adding Product Key
Building a Licensed Installer
How do I move my License?
Adding Extension Key
Managing ActivePDF Licenses
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Customer Service FAQ
6
ActivePDF Policies
Watermark appears on output
How to I tell if the license types are Developer/Annual/Perpetual?
How to Create an Account in ActivePDF
Error -998
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Customer Service Installation
6
Installing ActivePDF with Virus scan software
Installing Toolkit Royalty Free licensing
Installing ActivePDF Products
Installing and Activating Products on Systems without Internet Access
Converting an Evaluation License to a Production License
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CS Troubleshooting
4
Cookies must be enabled in your browser to sign in.
Browser Privacy Add-on Applications Must be White-listed
Remove Duplicate Entries inside License Manager
Why can't I find the error code in the Knowledge Base?
Tips, Tricks, and... a bit about PDF
All about PDF
6
Electronic Signature Versus Digital Signature
How to scale content for A4 or 8.5 x11 paper sizes in Office
How to determine the PDF Page Size
What are PDF Units and Coordinates?
What are PDF Page Boxes
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PDF Facts
5
About PDF File Sizes
What is the Internal Date Format for PDF
A word about XFA forms from LiveCycle
Delivering a PDF to a Browser
Attach email Digital Signature to a PDF
Best Practices
4
How to run Process Monitor for Debugging
XMP PDF Metadata
Advanced Error Handling in ActivePDF
Product Performance
DocConverter
DocConverter Release Notes
27
Automate conversion to and from PDF
DocConverter Release Notes 11.2.1
DocConverter Release Notes 11.1.0
DocConverter Release Notes 10.5.0
DocConverter Release Notes 10.4.1
View all 27
DocConverter Installation
9
Libre Office Installer Download Error
Required Permission For DocConverter
Changing User Credentials for DocConverter
To Move Watch Folders to Another Server
Set up HotFolders using UNC Paths on a Remote Server
View all 9
DocConverter Troubleshooting
13
Resolution for common DocConverter Errors
Increasing the Timeout for DocConverter
DCOM Settings for Microsoft Office
DCOM Settings for LibreOffice
Turn on Verbose Logging for DocConverter
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DocConverter Conversion
29
Post a DocConverter Request Using Postman
How to use CURL with DocConverter in a Windows Environment
File Type Formats Supported by DocConverter
Image Formats Supported by DocConverter
Using Export for Converting Microsoft Files that include OpenType CFF fonts
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ActivePDF OCR
ActivePDF OCR Release Notes
7
Convert image PDF into searchable text PDF
ActivePDF OCR Release Notes 4.3.0
DocSight OCR Release Notes 4.2.0
DocSight OCR Release Notes 4.1.0
DocSight OCR Release Notes 3.1.0
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OCR FAQ
1
Languages Recognized by ActivePDF OCR
Meridian
Meridian Release Notes
4
Network Print to PDF
Meridian Release Notes 2010 R5.4
Meridian Release Notes 2010 R4.0
Meridian Release Notes 2010 R2
Meridian FAQ
4
Ordinal 9965 Error
Locations of Meridian Log Files
Meridian - Windows cannot connect to the printer. Access is denied
Meridian Windows Server 2022 and Windows 11
Server
Server Release Notes
12
Print to PDF SDK
Server Release Notes 8.1.2
Server Release Notes 8.1.1
Server Release Notes 8.1.0
Server Release Notes 2013 R4.1
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Server Installation
6
The Default Port Number for COM is now 62625
Server and Remote Access Services Environments
Server Output Directory Location
After Installing Server, the Test Utility Gives Error -203
After Reinstalling Server, the Test Utility Gives Error -2
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Server Troubleshooting
3
Server Test Utility returns Error -2, -5 or -503
Server Test Utility Fails with "PStoPDF failed" and Return Code -10147
Server Creates as Many Printers as It Needs
Server Conversion
2
Converting PostScript to PDF Using Server
Enabling Non-Standard Page Sizes for PostScript Conversions
Toolkit
Toolkit Release Notes
35
PDF Library SDK
The Ultimate PDF Library SDK
Toolkit Release Notes 11.4.3
Toolkit Release Notes 11.4.1
Toolkit Release Notes 11.3.0
View all 35
Toolkit FAQ
14
GarbageCollection
Toolkit sample code
Azure App Services and Toolkit
How to determine if a PDF is password protected with OpenInputFile method
Form Field Tags lost
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Toolkit Installation
9
'Core library not loaded Parameter name: Toolkit'
How to create WebApp with TK 10.x and TKU
Could not find a part of the path
Server.CreateObject Access Error
Is Toolkit 100% .NET-managed native code?
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Output
14
How to create and use EUDC fonts
Toolkit XMP Metadata Support
Pasting an image onto the PDF
Tips for Bookmark Links to Landscape Pages
Filling forms with HTML data
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WebGrabber
WebGrabber Release Notes
19
WebGrabber Release Notes 8.4.1
WebGrabber Release Notes 8.3.0
WebGrabber Release Notes 8.2.0
WebGrabber Release Notes 8.1.3
WebGrabber Release Notes 8.1.2
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WebGrabber Installation
5
Set up WG for Internet Explorer conversion
failed to to query user token
System Restart After Installing Custom Fonts
What is WebGrabberTerminal.exe
WebGrabber remote installers
WebGrabber Troubleshooting
13
VMWare Tools 11.2.5
Could not load file or assembly 'ChilkatDotNet46'
WebGrabber is not affected by Ghostscript VU#332928.
Error code -12 Patch for WebGrabber IE users
Turn on Verbose Logging for WebGrabber
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WebGrabber Conversion
13
HTML file is on a NAS folder using a UNC path
TextWidthMetrics and WriteTextFormat Properties
Support for Flash Fusion Charts
HeaderHTML and FooterHTML Properties Ignored
CSS is ignored on conversion
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Legacy Docs
ActivePDF Legacy Documentation
7
DocConverter Legacy Documentation
OCR Legacy documentation
Reader Plus Legacy Documentation
Server Legacy Documentation
Toolkit Legacy Documentation
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Help Desk Software
by Freshdesk