DocConverter Troubleshooting
Resolution for common DocConverter Errors – Log file entries See the DocConverter documentation for Error Codes - Link DCOM errors: All related t...
Thu, 23 Sep, 2021 at 8:39 AM
Increasing the Timeout for DocConverter If you are converting large files, or otherwise experiencing timeout errors with DocConverter, consider increasi...
Thu, 16 Dec, 2021 at 1:20 PM
When DocConverter fails to convert files, you may need to change the DCOM permissions for specific applications. Note: The steps in the following proce...
Wed, 22 Sep, 2021 at 1:58 PM
Setting DCOM Permissions for LibreOffice When DocConverter fails to convert files, you may need to change the DCOM permissions for specific applications...
Thu, 23 Sep, 2021 at 8:44 AM
Turn on Verbose Logging for DocConverter On occasion, you may be directed by Technical Support staff to turn on Verbose Logging so as to gather more det...
Thu, 16 Dec, 2021 at 1:17 PM
Log file entry C:\ProgramData\ActivePDF\Logs\DocConverter\DocConverter.log WordConverter.CloseFile => The RPC server is unavailable. (Exception from ...
Wed, 10 Feb, 2021 at 4:40 PM
If the following error occurs when converting power point documents, please follow steps below: “Unable to import PowerPoint presentation. Error HRESULT...
Thu, 16 Dec, 2021 at 1:30 PM
Resolutions for Common DocConverter Error Codes Resolutions for more commonly encountered error codes. Notes: See the DocConverter SDK manual for ...
Thu, 16 Dec, 2021 at 1:28 PM
Issue: We've been using DocConverter 8.1.0.19067 and recently upgraded to 10.1.1.19334 We use the following piece of code to convert document through...
Wed, 10 Feb, 2021 at 4:38 PM
1796 Printer Error If following error is observed in the logs: Printer Not Found: AddPrinter Failed: 1796 Confirm that Printer exist under Devi...
Thu, 16 Dec, 2021 at 1:18 PM