Setting DCOM Permissions for LibreOffice


When DocConverter fails to convert files, you may need to change the DCOM permissions for specific applications.


Note: The steps in the following procedure vary slightly depending on your environment. Please review the instructions in their entirety before proceeding:


To Set DCOM Permissions:

  1. Log onto the machine using the Local Administrator account that was used to install DocConverter.
  2. Click Start> Run.
  3. Do one of the following:
    • If your operating system is Microsoft®Windows Server™ 2008 R2 and you are running 32-bit Microsoft®Office™ on 64-bit Windows, do the following:
      1. In the Run command window, type mmc -32, and then click OK.
      2. Select File > Add/Remove Snap-in.
      3. Click Add.
      4. Select Component Services, and then click Add.
      5. Click Close, and then click OK.
    • For all other setups: Type DCOMCNFG in the Run command window, and then click OK.
  4. From the Console Root, click +to expand Component Services > Computers > My Computer >DCOM Config.
  5. Right-click the following application, and then select Properties:
  • LibreOffice Service Manager (Ver 1.0)

 The Properties window opens.

  1. Click the Security 
  2. In the Access Permissions area, select Customize, and then click Edit.


The Access Permission window opens.

  1. Click Add.
  2. In Enter the object names to select, add the user under whom the ActivePDF DoCConverter Service (DC Host Service in DocConverter 2010) is run, and then click OK.

Note: Ensure that this same user has both local and remote access permissions, then click OK to close the dialog box.

  1. In the Launch and Activation Permissions area, select Customize, and then click Edit.
  2. Click Add.
  3. In Enter the object names to select, add the user under whom the  ActivePDF DoCConverter Service (DC Host Service in DocConverter 2010) is run, and then click OK.


Note: Ensure that this same user has both local and remote access permissions, then click OK to close the dialog box

  1. Click OKto close the property dialog box and return to the main applications list dialog box.
  2. Click OK to close DCOMCNFG or MMC.