CS Troubleshooting

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Cookies must be enabled in your browser to sign in. Click here to enable them. activepdf.zendesk.com refused to connect. Q. Even when I click on &qu...
Tue, 4 Jan, 2022 at 11:11 AM
Browser Privacy Add-on Applications Must be White-listed
Customers have a valid maintenance contract, but nothing is listed under entitlements. See Existing Customer licensing entitlements We recommend using ...
Tue, 4 Jan, 2022 at 11:15 AM
Remove Duplicate Entries inside License Manager
Here's the steps for the workaround to remove the duplicate entries inside License Manager: 1. Open up your License Manager and remove/deactivate t...
Wed, 5 Jan, 2022 at 2:21 PM
Why can't I find the error code in the Knowledge Base?
Why can't I find the error code in the Knowledge Base? If you search our website with a negative symbol (-) it will pull results for everything exc...
Tue, 4 Jan, 2022 at 11:51 AM