Changing User Credentials for DocConverter

The user name is added when the ActivePDF P3 service is installed. Here are steps to change the user name if you need to later.


To change the user name for DocConverter, you will:

  • Stop the P3 service
  • Uninstall the ActivePDF DocConverter service
  • Reinstall the ActivePDF DocConverter service
  • Add the new user information in the dialog box that appears
  • Restart the P3 service


To change the user credentials

  1. Stop the P3 service.
    • In Server Manager, select Configuration > Services.
    • Highlight ActivePDF P3 Service.
    • Click Stop the service.

  2. Uninstall the ActivePDF DocConverter service:
    • Locate APDCService.exe in the DocConverter folder under P3's Agents folder.
    • Open the Windows Command Prompt and type in the command line argument: exe /u

Example:
C:\Program Files\ActivePDF\P3\Agents\DocConverter>APDCService.exe /u


  1. In the the Windows Command Prompt, install the DocConverter service by typing in: exe /i

Example:
C:\Program Files\ActivePDF\P3\Agents\DocConverter>APDCService.exe /i


The DocConverter Login Information dialog box appears.

  1. Type the new user credentials.
  2. Click OKto continue.

The Converter Application Verification dialog box appears.
To skip this process, click the x on the upper right corner of the dialog box.


  1. Restart the P3 Service.
    • In Server Manager, select Configuration > Services.
    • Highlight ActivePDF P3 Service.
    • Click Start the service.