Customer Service FAQ
ActivePDF is a member of the PDFTron family of companies. End of Life Products ( EOL , End-of-Life) Legal Policy ( Copyrights , Trademarks , Explicit C...
Thu, 8 Feb, 2024 at 3:52 PM
The watermark is specific to the license being used. Evaluation - Always watermarks Developer - Randomly watermarks Production - Never watermarks A Produc...
Tue, 4 Jan, 2022 at 10:14 AM
Most commonly, production license model serial numbers that start with "002" are perpetual. ActivePDF does offer additional production license mod...
Wed, 24 Mar, 2021 at 2:03 PM
How to Create an Account in ActivePDF If you are creating an account to access product downloads and serial numbers, your user name must match the user ...
Wed, 10 Mar, 2021 at 10:13 AM
Error "-998" is a licensing issue (998) The product is not licensed or The license is expired or The build version is higher than the license ...
Wed, 29 Sep, 2021 at 4:32 PM
Software Licensing and Support Agreement (SLSA) NOTICE TO USER: THIS IS A CONTRACT. BY INSTALLING OR COPYING THIS SOFTWARE, YOU ACCEPT ALL THE TERMS AND ...
Thu, 8 Feb, 2024 at 4:23 PM