Using Export for Converting Microsoft Files that include OpenType CFF fonts

The Microsoft Word engine does not support OpenType CFF fonts. When you use Export for conversions, the Microsoft engine rasterizes any OpenType CFF fonts found in the text. Here are three options for this issue:

  1. Use OpenType fonts with non-CFF outlines, or another non-CFF font.
  2. Use the print mode instead of export mode to produce the output PDF.
  3. Edit the DocConverter XML settings file to convert the OpenType CFF fonts to bitmap images.

Steps for Option C:

To edit the XML settings file

  1. In a text editor, open the DocConverter settings file found in:
    C:\ProgramData\activePDF\Settings\DocConverter\ DC_Converters.xml
  2. Under the <Converters:Alias>Microsoft Word</Converters:Alias> tag,
    find: <Applications:BitmapMissingFonts>1</Applications:BitmapMissingFonts>
  3. Change the value from 0 to 1.
  4. Restart the DocConverter service.

Further steps for Option C:

If you have edited the XML and the issue remains, you may also need to make this adjustment to the DCOM settings as well.

To edit the DCOM settings

  1. Open DCOM Configuration (from run "dcomcnfg").
  2. Go to the properties of the Microsoft Word object:
  3. Click the Identity Tab and set it to The interactive user.
  4. Restart the DocConverter service.