With the acquisition of ActivePDF by PDFTron, the ActivePDF Support Portal is now merged with the PDFTron Support Portal. The previous ActivePDF Support Portal is permanently closed as of September 17, 2021.

If you reply to a ticket from the previous system, that ticket will migrate to the new portal. 

Note that your login password was not migrated. 

Please select "SIGN UP" to create your new account within the new Portal.


Thank you for your patience during this transition. Should you experience any trouble with the new Support Portal, you may reach us directly customerservice@activepdf.com