The software release for ActivePDF DocConverter 10.4.0 (10.4.0.21183) includes a change and bug fixes.


Software Requirements

The following software is required to successfully use ActivePDF DocConverter.

    • Windows Server® 2012 R2, 2016, or 2019

Note: If you are installing an ActivePDF product on a Windows 2012 R2 server, you need to download and install two Microsoft updates for Windows 2012 R2 servers. These updates resolve issues with the Microsoft Visual 2015 C++ Redistributable Runtime Components. For links and step-by-step instructions, see this ActivePDF Knowledge Base article: Installing ActivePDF Products on a Windows 2012 R2 Server.


  • Microsoft® .NET Framework 4.6.2
  • Microsoft Visual C++® 2015 or higher Redistributable Runtime Components.

Optional Software Applications

Note: DocConverter only supports the 32-bit versions of the following applications.


  • LibreOffice® 6.4 (if not installed, ActivePDF DocConverter can install it automatically)
  • Install these applications if you want to use their native converters instead of the default converter:
  • Microsoft Word®, Excel®, PowerPoint®, Visio®, Publisher (ActivePDF DocConverter currently supports Versions 2007, 2010, 2013, 2016, or 2019)

To use Microsoft Office converters, install the Microsoft Office applications before installing ActivePDF DocConverter.

The following optional software must also be installed prior to installing DocConverter. Additionally, this software is at end-of-life support for DocConverter:

  • Fuji® Xerox® DocuWorks™ Viewer Light
  • Corel® WordPerfect®

Hardware Requirements

The minimum hardware requirements for ActivePDF DocConverter are:

  • 512 MB of RAM
  • 150 MB of hard disk space (for application)

Note: Additional hard disk space is required for installed applications and the files being processed.


New in this Release

  • V12 engine no longer supported: As of Release 10.4.0, DocConverter no longer supports the V12 engine. V12 was removed from the Converter Profiles.

Bug Fixes

The following bugs were resolved since the last release.


ID #Description
20408Excel Print to PDF fails when using input files with Japanese characters for Excel documents.
21040JPEG to PDF performance degradation was fixed.
21358

File specific.


Please contact customer support for further information.



Installation and Getting Started

For installation and configuration information, see Installing ActivePDF DocConverter and Configuring ActivePDF DocConverter.


API Reference

API information is available in the ActivePDF DocConverter User Guide.


DocConverter Examples

View the ActivePDF DocConverter examples.


DocConverter Installer

Download the DocConverter installer.