ActivePDF

Bug

Known Issue

Workaround

2477
2957
4575

File specific: When the PCL file is converted, the output PDF does not display as expected.

No resolution at this time.

4403
4714

VBScript: Japanese OS: When using ConvertImageToPDF and ConvertPSToPDF with a file path that has Japanese characters, the conversion fails.

Use ASCII characters in folder names.

4521

File specific: When the PostScript file with layers is converted, the layers are not preserved in the output PDF.

No resolution at this time.

4575

File specific: When this PCL file is converted, the output PDF is missing some content.

No resolution at this time.

4654

When SetInfo is used to include Author and Keyword metadata and a comma is included in the information, double quotes are added to the Author and Keyword metadata in the output PDF.

No resolution at this time.

10028

File specific: This .DOCX file (which contains tables that use dotted lines for line styles) takes three minutes to convert.

Change the lines styles for the tables from dotted to solid lines.

Bug

Description

Resolution

3019

After using SetOutputSecurity, opening the secured PDF in the user interface removed the security.

This is resolved in the new user interface. When a secured PDF is opened, you are prompted for a password, and the security remains after closing the PDF.

10029

File specific: When Server converted this PostScript™ file to PDF, some background elements displayed an ivory color instead of white.

This is resolved and the output PDF displays as expected.

10099

.NET only: If a bookmark name included parenthesis (), the bookmark did not display in the output PDF. Any subsequent bookmarks added were also missing.

This is resolved and now bookmark names may include parenthesis.

10127

After every conversion, a file named test.xml was created in the root of the C: drive.

The code was updated and the test.xml file is no longer created.

10134

Files specific: Although the fonts were installed, when this PostScript file was converted, the output PDF was missing the service mark and copyright characters.

FontPath handling was enhanced in the code and now the output PDF displays the characters as expected..

Bug

Description

Resolution

2531

File and font specific: When this PostScript™ file using CID- (character ID) keyed CJK fonts was converted, the output had garbled characters.

CID map files provide the encoding for CID-keyed CJK fonts.

Placing a CID map file for the CJK font you are using into this folder may solve the issue of garbled characters:

[Common Application Data]\ActivePDF\Include.

Server will pick up the CID map file at runtime and determine the proper font substitution.