DocConverter Release Notes 5.4.2.14134


2010 R4.2 Release Notes Build 5.4.2.14134


This article contains the release notes for ActivePDF DocConverter Enterprise 2010 R4.2 (Build 5.4.2.14134).



Operating System Requirements


The following software is required for full use of DocConverter Enterprise.



  • Windows Server® 2003, x86 or x64, OR

  • Windows Server® 2008, x86 or x64, OR

  • Windows Server® 2012, x64


Hardware Requirements


The following are minimum hardware requirements for DocConverter Enterprise.



  • 512 MB of RAM

  • 90 MB of Disk Space (for application)


Additional Software Requirements


The following are additional software requirements for DocConverter Enterprise.



  • Microsoft Word®,Excel®,PowerPoint® (2003 minimum, 2007 or 2010 recommended)

  • Microsoft® .NET Framework 3.5, or higher (if not detected, will be installed automatically)

  • LibreOffice® 3.6.2 (installed automatically by DocConverter; recommended this version be used for best results)


NOTE: ActivePDF does not support running DocConverter Enterprise in Remote Desktop Services (Microsoft® Windows Server 2008) or Citrix environments. DocConverter Enterprise can be run in a Terminal Services (Microsoft® Windows Server 2003 and prior) environment only in Administrative mode.


 


Bug Fixes


The following table lists fixes made in DocConverter Enterprise R4.2.






































































































ID #



Description



Resolution



Fixed in Build #



36



Converting from PDF ToExcel and opening the output file in Microsoft Office 2007 results in the error, "The file format does not match the file extension."



PDFToExcel conversions now the use the .XLSX extension.



5.4.2.14121



2464



ClearStampCollections was incorrectly labeled as ClearStampCollection in documentation.



The documentation was updated.



5.4.2.14121



2486



Converting from PDF to PDF via Watch Folder with the option to Convert to PDF Only results in error -10249.



The issue was resolved.



5.4.2.14121



2635



Under heavy load (approximately 10 or more conversion threads at once), the Microsoft Word converter instance may be unable to fetch the PID for the associated Word instance, resulting in stray instances of Microsoft Word.



The Agent subsystem was updated to handle stray instances of Microsoft Word.



5.4.2.14121



3083
3460



DocConverter crashes with a c0000005 error when using the COM object in Microsoft Windows Server 2012.



The issue was resolved.



5.4.2.14134



3307



Converting PDF ToWord or ToWordDocX results in line break issues.



The issue was resolved.



5.4.2.14121



3378



Error -10299 converting an .EML file



EML files are now properly processed.



5.4.2.14121



3381



HTML file conversions are slow.



The issue was resolved.



5.4.2.14121



3571



Files with the .MHT extension are not converted.



The Default signature was updated to handle .MHT files.



5.4.2.14121



3572



Files with the .MHTML extension are not converted.



The Default signature was updated to handle .MHTML files.



5.4.2.14121



3802



PDF ToImageJPEG conversion results in blank JPEG output files.



The issue was resolved.



5.4.2.14121



4037



Security settings from the current PDF Profile are not applied in PDF to PDF conversions.



Encryption is properly applied during PDF to PDF conversions.



5.4.2.14121



4068



Subdirectories within a Watch Folder's input folder are not preserved after conversion.



An enhancement was made to use an INI file, "Persistent_Subdirectories.ini" to preserve, rather than cleanup subdirectories after conversion. See the KB article, Subdirectories in the Watch Folder's Input Folder are Removed for further details.



5.4.2.14121



4069



There is no way to bypass Toolkit when converting PDF to PDF.



An enhancement was made to use an INI file, "Bypass_Toolkit.ini" to perform a simple copy, rather than using Toolkit during PDF to PDF conversions. See Bypass Toolkit in DocConverter PDF to PDF Conversions for further details.



5.4.2.14121



4170



FILE SPECIFIC: The input file is not converted to PDF/A.



The issue was resolved.



5.4.2.14134



Known Issues


The following table lists known issues with DocConverter Enterprise R4.2. When a known issue is fixed, it is moved to the Bug Fixes table. NOTE: The availability of a workaround does not imply that a particular issue will not be fixed.














































ID #



Issue



Workaround



1272
2916
2882
4164



Accessing DocConverter Email settings through the CUI in a Microsoft Windows Server 2008 R2 environment results in a crash.



N/A



2650



Issuing a binary signature rather than a normal file extension causes TIFF conversions to fail.



Use the normal file extension.



2956



PDFPrint conversion of Excel2003 .XLS file does not print all worksheets.



N/A



3368



FILE SPECIFIC: Microsoft Word document fails to convert to PDF/A and the resulting output is garbled.



N/A



4110



When using the default processor, a .ZIP file is automatically sent to the errors folder rather than being processed.



N/A



4111



Converting .UOT files results in blank output files.



N/A



4146



The LibreOffice Converter randomly creates blank output files.



Restart the DocConverter services. See the KB article, Files Processed by the Libre Office Default Processor are Blank for more information.