Download patch

After running the patch executable, check the WebGrabber patch log to confirm that the necessary files have been updated.

C:\ProgramData\activePDF\WebGrabber\ WG_IEConverterPatch.log

The patch updates the WebGrabberPrerequisites.msi and you can consider the update a success if you find the message in the log file, msiexec result: 0

If you get any other result (such as msiexec result: 1638) then go to the Control panel, manually uninstall  WebGrabberPerequisites and re-run the patch as administrator


Also, check the newly installed version of ScriptX 

  • C:\Program Files (x86)\Common Files\MeadCo ScriptX\system\ SMUser71.exe
  • Right-click> Properties> Details
  • And  the version should be