After running the patch executable, check the WebGrabber patch log to confirm that the necessary files have been updated.
The patch updates the WebGrabberPrerequisites.msi and you can consider the update a success if you find the message in the log file, msiexec result: 0
If you get any other result (such as msiexec result: 1638) then go to the Control panel, manually uninstall WebGrabberPerequisites and re-run the patch as administrator
Also, check the newly installed version of ScriptX
- C:\Program Files (x86)\Common Files\MeadCo ScriptX\system\ SMUser71.exe
- Right-click> Properties> Details
- And the version should be 22.214.171.124