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Latest Updates
Mar
11
New Release: Toolkit R5 is Now Available
Posted by Nicole Diaz on 11 March 2014 12:00 PM

Toolkit 2011 R5 is now available. This update includes several bug fixes, as well as performance and font-handling improvements. As always, this update is available free of charge to customers with a current Maintenance and Support contract.

For a complete list of fixes, please refer to the full release notes:

Release Notes

Product Installer


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Mar
11
New Release: Meridian R4 Now Available
Posted by Nicole Diaz on 11 March 2014 11:58 AM

Meridian 2010 R4 is now available. As always, this update is available free of charge to customers with a current Maintenance and Support contract.

For a complete list of fixes, please refer to the full release notes:

Release Notes

Product Installer


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Dec
19
NOTICE: Winter Holiday Hours
Posted by Nicole Diaz on 19 December 2013 03:22 PM

The holiday season is upon us, and we are taking this opportunity to give our staff some well-deserved down time to spend with family and friends. In observance of the winter holidays, alll activePDF business offices will be closed from Tuesday, December 24th through Wednesday, January 1st. Please note our Support desk will be operating a reduced schedule during this time and support response times may be a bit longer than usual.

Rapid Response and Premium Support 

Tuesday, December 24 Limited Support availability; Business Office closed 
Wednesday, December 25       
Support and Business Office closed
Thursday, December 26 Limited Support availability; Business Office closed 
Friday, December 27 Limited Support availability; Business Office closed 
Monday, December 30
Limited Support availability; Business Office closed 
Tuesday, December 31
Limited Support availability; Business Office closed
Wednesday, January 1 Support and Business Office closed 
 

We will resume normal business hours on Thursday, January 2rd.

Premium 24x7 (hotline) Support 

This schedule does not impact Premium 24x7 availability. Premium 24x7 incidents are available from our online store.  

From all of us at activePDF, we wish you and yours a safe and happy holiday season!


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Aug
30
NOTICE: Office Closure
Posted by Nicole Diaz on 30 August 2013 11:49 AM

Please note that our business offices will be closed Monday, September 2nd, in observance of the U.S. Labor Day holiday. We will resume normal business hours on Tuesday, September 3rd.

This schedule does not impact Premium 24x7 availability. Premium 24x7 incidents are available from our online store.

We wish all of our U.S. customers a safe and memorable Labor Day weekend!


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Jul
3
NOTICE: Independence Day Holiday Closure
Posted by Nicole Diaz on 03 July 2013 12:12 PM

Please note that our business offices will be closing at 2PM (Pacific Time) on Wednesday, July 3rd and will be closed through Thursday, July 4th, in observance of the U.S. Independence Day holiday. We will resume normal business hours on Friday, July 5th.

This schedule does not impact Premium 24x7 availability. Premium 24x7 incidents are available from our online store.

We wish all of our U.S. customers a safe and memorable 4th of July!


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