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Feb
17
NOTICE: Presidents Day Closure
Posted by Derek Andelin on 17 February 2017 11:44 AM

Please note that all ActivePDF business offices will be closed on Monday, February 20th in observation of Presidents Day.  

We will resume normal business hours on Tuesday, February 21st. 

Premium 24x7 (hotline) Support 

Note: This schedule does not impact Premium 24x7 availability.


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Feb
10
NOTICE: Portal End-of-Sale
Posted by Derek Andelin on 10 February 2017 10:22 AM

Due to changing technological and business needs, the product lifecycle of ActivePDF Portal has come to an end and is no longer available for purchase.


Portal End of Life Policy


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Jan
16
NOTICE: Martin Luther King Jr Day Closure
Posted by Derek Andelin on 16 January 2017 07:48 AM

Please note that all ActivePDF business offices will be closed on Monday, January 16th in observation of Martin Luther King Jr Day.  

We will resume normal business hours on Tuesday, January 17th. 

Premium 24x7 (hotline) Support 

Note: This schedule does not impact Premium 24x7 availability.


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Dec
15
NOTICE: Winter Holiday Hours
Posted by Derek Andelin on 15 December 2016 02:20 PM

Please note that all ActivePDF business offices will be closed from Monday, December 26th through Tuesday, January 3rd in observance of the winter holidays. Please note that our Support desk will be operating a reduced schedule during this time and that support response times may be longer than usual.

Rapid Response

Monday, December 26 Support and Business Office closed 
Tuesday, December 27 Limited Support availability; Business Office closed 
Wednesday, December 28 Limited Support availability; Business Office closed 
Thursday, December 29 Limited Support availability; Business Office closed 
Friday, December 30 Limited Support availability; Business Office closed 
Monday, January 2 Support and Business Office closed 
 

We will resume normal business hours on Tuesday, January 3rd.

Premium 24x7 (hotline) Support

Note: This schedule does not impact Premium 24x7 availability.

From all of us at ActivePDF, we wish you and yours a safe and happy holiday season!


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Nov
22
NOTICE: Thanksgiving Holiday Closure
Posted by Derek Andelin on 22 November 2016 10:45 PM

The U.S. Thanksgiving holiday is upon us, and we are taking this opportunity to give our staff some well-deserved down time to spend with family and friends.

Please note that our business offices will be closed from Thursday, November 24th at 12pm PST through Friday, November 25th. We will resume normal business hours on Monday, November 28th.

Premium 24x7 (hotline) Support

Note: This schedule does not impact Premium 24x7 availability.


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