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Feb
19
Maintenance Downtime Announcement
Posted by Derek Andelin on 19 February 2016 12:53 PM

This upcoming Friday, February 19, 2016, the ActivePDF website will be applying software updates. The necessary downtime for this purpose will start at 8 p.m. PST and take at least a couple of hours. During this time you will not be able to reach the ActivePDF site for about 20 minutes.  Evaluation downloads will be temporarily offline.

We are sorry in advance for any inconveniences. But don't worry, all services will be available again as soon as possible!

If you run into issues or concerns, please email sales@ActivePDF.com


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Dec
22
NOTICE: Winter Holiday Hours
Posted by Derek Andelin on 22 December 2015 12:48 PM

Please note that all ActivePDF business offices will be closed from Wednesday, December 23rd through Friday, January 1st in observance of the winter holidays. Please note that our Support desk will be operating a reduced schedule during this time and that support response times may be longer than usual.

Rapid Response

Wednesday, December 23 Limited Support availability; Business Office closed 
Thursday, December 24 Limited Support availability; Business Office closed 
Friday, December 25 Support and Business Office closed 
Monday, December 26 Limited Support availability; Business Office closed 
Tuesday, December 27 Limited Support availability; Business Office closed 
Wednesday, December 28 Limited Support availability; Business Office closed
Thursday, January 29 Limited Support availability; Business Office closed 
Friday, January 1 Support and Business Office closed 
 

We will resume normal business hours on Monday, January 4th.

Premium 24x7 (hotline) Support 

This schedule does not impact Premium 24x7 availability. Premium 24x7 incidents are available from our online store.  

From all of us at ActivePDF, we wish you and yours a safe and happy holiday season!


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Dec
9
New Release: ActivePDF Toolkit 2016
Posted by Mary Ann Howell on 09 December 2015 03:12 PM

We are pleased to announce the official release of ActivePDF Toolkit 2016. Using this major release of Toolkit you can:

  • Add XMP metadata to tag your PDFs for categorizing; searching and retrieving; and distributing your documents.
  • Encrypt your PDFs to the Advanced Encryption Standard (AES) 256 security level using the new SetPDFSecurity and EncryptPDF methods.
  • Create smaller files sizes for your output PDF files by using SetPDFCompression to compress object streams and cross reference streams.

For more information see:

As always, upgrades to this major version are free to existing Toolkit customers with a current Maintenance and Support contract. To request an upgrade, or to inquire about Maintenance and Support, please contact sales@activepdf.com.


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Nov
24
NOTICE: Thanksgiving Holiday Closure
Posted by Derek Andelin on 24 November 2015 11:14 AM

The U.S. Thanksgiving holiday is upon us, and we are taking this opportunity to give our staff some well-deserved down time to spend with family and friends.

Please note that our business offices will be closed from Wednesday, November 25th at 12pm PST through Friday, November 27th. We will resume normal business hours on Monday, November 30th.

Premium 24x7 (hotline) Support

Note: This schedule does not impact Premium 24x7 availability.


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Nov
9
NOTICE: Veterans Day Closure
Posted by Derek Andelin on 09 November 2015 10:29 AM

Please note that all ActivePDF business offices will be closed on Wednesday, November 11th for Veterans Day.

We will resume normal business hours on Thursday, November 12th.

 

Premium 24x7 (hotline) Support

Note: This schedule does not impact Premium 24x7 availability.


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