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Jul
2
NOTICE: Independence Day Holiday Closure
Posted by Derek Andelin on 02 July 2015 02:25 PM

Please note that our business offices will be closed Friday, July 3rd, in observance of the U.S. Independence Day holiday. We will resume normal business hours on Monday, July 6th.

This schedule does not impact Premium 24x7 availability. For information about enrolling in Premium 24x7, contact sales at sales@activepdf.com.

 

We wish all of our U.S. customers a safe and memorable 4th of July!


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Dec
23
NOTICE: Winter Holiday Hours
Posted by Derek Andelin on 23 December 2014 12:50 PM

Please note that all ActivePDF business offices will be closed from Wednesday, December 24th through Friday, January 2nd in observance of the winter holidays. Please note that our Support desk will be operating a reduced schedule during this time and that support response times may be longer than usual.

Rapid Response and Premium Support 

Wednesday, December 24 Limited Support availability; Business Office closed 
Thursday, December 25 Support and Business Office closed
Friday, December 26 Limited Support availability; Business Office closed 
Monday, December 29 Limited Support availability; Business Office closed 
Tuesday, December 30 Limited Support availability; Business Office closed 
Wednesday, December 31 Limited Support availability; Business Office closed
Thursday, January 1 Support and Business Office closed 
Friday, January 2 Limited Support availability; Business Office closed
 

We will resume normal business hours on Monday, January 5th.

Premium 24x7 (hotline) Support 

This schedule does not impact Premium 24x7 availability. Premium 24x7 incidents are available from our online store.  

From all of us at ActivePDF, we wish you and yours a safe and happy holiday season!


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Nov
24
NOTICE: Thanksgiving Holiday Closure
Posted by Derek Andelin on 24 November 2014 01:23 PM

The U.S. Thanksgiving holiday is upon us, and we are taking this opportunity to give our staff some well-deserved down time to spend with family and friends.

Please note that our business offices will be closed from Thursday, November 27th through Friday, November 28th. We will resume normal business hours on Monday, December 1st.

This schedule does not impact Premium 24x7 availability. Premium 24x7 incidents are available from our online store.


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Oct
30
New Release: WebGrabber 2013 R2.1
Posted by Nicole Diaz on 30 October 2014 03:54 PM

WebGrabber 2013 R2.1 is now available. Prior versions of WebGrabber used SSL 3.0 with the native engine, exposing the POODLE vulnerability. This build introduces the option to select an alternate protocol, in addition to several bug fixes.

As always, this update is available free of charge to customers with a current Maintenance and Support contract.

For a complete list of fixes, please refer to the full release notes:

Release Notes

Product Installer


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Sep
16
New Release: ActivePDF DocConverter 2014
Posted by Nicole Diaz on 16 September 2014 11:34 AM

We are pleased to announce the official release of ActivePDF DocConverter 2014. This major version release includes a number of new features, including:

  • Publisher and Visio support, along with Office 2013 support
  • Additional PDF/A standards support - PDF/A-1a, A-1b, A-2a, A-2b, A-2u, A-3a, A-3b, and A-3u are all supported
  • AES encryption
  • Attach original to output
  • Improved email conversions
  • Enhanced ZIP file processing, and more!  

View the release notes for a complete list of new features and bug fixes.

Release Notes

Code Examples

Download a Trial

As always, upgrades to this major version are free to existing DocConverter customers with a current Maintenance and Support contract. To request an upgrade, or to inquire about Maintenance and Support, please contact our Subscriptions Team at subscriptions@activepdf.com.


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